---
title: eCom Business Rules
description:   When the “Member Product Detail by Date” automation for a member runs the items in the file are attempted to be matched to an existing item in MOCE. The items will be one of the types listed below i
---

[Skip to content](https://knowledgebase.jhspecialty.com/ecom-business-rules#main-content)

English

Show submenu for translations

[More support](https://knowledgebase.jhspecialty.com/kb-tickets/new?hsLang=en)

![moce-logo-standard](https://knowledgebase.jhspecialty.com/hs-fs/hubfs/moce-logo-standard.png?width=150&height=47&name=moce-logo-standard.png)

- [Tickets](https://knowledgebase.jhspecialty.com/tickets-view)
- [Sign out](https://knowledgebase.jhspecialty.com/_hcms/mem/logout)

Open main navigation

Close main navigation

- [Tickets](https://knowledgebase.jhspecialty.com/tickets-view)
- [Sign out](https://knowledgebase.jhspecialty.com/_hcms/mem/logout)
- English
  
  Show submenu for translations
- [More support](https://knowledgebase.jhspecialty.com/kb-tickets/new)
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [MOCE & oDash Knowledge Base](https://knowledgebase.jhspecialty.com/?hsLang=en)
2. [MOCE Professional Plan Resources](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en)
3. [General Knowledge](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#general-knowledge)

# eCom Business Rules

### BOPIS Data Import Timing 

#### Product Details 

- - **Delta Daily** – Updates since the previous run - Rolling 24 hours, meaning if the request for member 1234 runs at 12:35pm today it will also run around 12:35 the next day.    
       

#### Retails 

- - **Delta Daily** – Updates since the previous run - Rolling 24 hours, meaning if the request for member 1234 runs at 12:35pm today it will also run around 12:35 the next day.    
       

**Inventory **

- - **Delta Hourly** – Updates every hour 
    - **Full Reload** – Manually initiated in Store Locations module   
       

#### Promotions 

- - **Daily Full Load** - Full download and import of all data – Rolling 1 day interval 

 

### BOPIS Item Matching 

When the “Member Product Detail by Date” automation for a member runs the items in the file are attempted to be matched to an existing item in MOCE. The items will be one of the types listed below in MOCE Item Data Sources. Matches will be attempted using the SKU and/or UPC. If a match is made on either, then the MemberItemID is captured and linked to the item for that member.  

The Retail and Inventory jobs are searched for relevant data based on the MemberItemID not SKU or UPC.  

### BOPIS Order Export 

Locations need to be enabled in the Store Locations module to allow order exports. This is now done by default for all new Professional launches.  

When an ISP order is placed it will be exported to the In-Store Order API endpoint within 5 minutes. It will start with a status of “Reserve” and remain at that status until the order is marked as “Picked Up” in the admin for the Pick-n-Pack app. At that point, it will export again (within 5 minutes) with the status set to “Release”. 

### MOCE Item Data Sources 

- Standard DIB (65k SKUs) Items 
- NonRSC Items 
- Custom Import Items (manual upload in MOCE)

- [MOCE - Editing](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#main-content)

    - [Sales Order Module](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#sales-order-module)
    - [Galleries - Create, Edit and Maintain](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#galleries-create-edit-and-maintain)
    - [Contact Us](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#contact-us)
    - [Member & User Modules](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#member-user-modules)
    - [Logging into your MOCE Admin](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#logging-into-your-moce-admin)
    - [Pages - Create and Edit ( Standard + )](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#pages-create-and-edit-standard)
    - [FAQ - ( Standard + )](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#faq-standard)
    - [Directory Listing](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#directory-listing)
    - [Blurbs - Editing ( Standard +)](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#blurbs-editing-standard)
    - [Store Locations - Editing and Adding](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#store-locations-editing-and-adding)
    - [Employment - Create, Edit, & Maintain](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#employment-create-edit-maintain)
    - [Menu (Navigation - Footer & Header)](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#menu-navigation-footer-header)
    - [Resources - Create, Edit, & Maintain](https://knowledgebase.jhspecialty.com/moce-editing?hsLang=en#resources-create-edit-maintain)
- [ōDash](https://knowledgebase.jhspecialty.com/%C5%8Ddash?hsLang=en#main-content)

    - [How To Video Series](https://knowledgebase.jhspecialty.com/%C5%8Ddash?hsLang=en#how-to-video-series)
    - [Internal Use](https://knowledgebase.jhspecialty.com/%C5%8Ddash?hsLang=en#internal-use)
    - [FAQ](https://knowledgebase.jhspecialty.com/%C5%8Ddash?hsLang=en#faq)
- [ōDash FAQ](https://knowledgebase.jhspecialty.com/%C5%8Ddash-faq?hsLang=en#main-content)

    - [Email](https://knowledgebase.jhspecialty.com/%C5%8Ddash-faq?hsLang=en#email)
- [Ship-to-Store Information](https://knowledgebase.jhspecialty.com/ship-to-store-information?hsLang=en)
- [Let Us Help](https://knowledgebase.jhspecialty.com/let-us-help?hsLang=en)
- [Login to MOCE](https://knowledgebase.jhspecialty.com/login-to-moce?hsLang=en)
- [MOCE - Popular Topics](https://knowledgebase.jhspecialty.com/moce-popular-topics?hsLang=en)
- [MOCE - Release Notes](https://knowledgebase.jhspecialty.com/moce-release-notes?hsLang=en)
- [Do it Best Internal](https://knowledgebase.jhspecialty.com/do-it-best-internal?hsLang=en)
- [JH Program Mgrs](https://knowledgebase.jhspecialty.com/jh-program-mgrs?hsLang=en)
- [Update Promotions & Pricing](https://knowledgebase.jhspecialty.com/update-promotions-pricing?hsLang=en)
- [Reports](https://knowledgebase.jhspecialty.com/reports?hsLang=en)
- [MOCE Subscription](https://knowledgebase.jhspecialty.com/moce-subscription?hsLang=en)
- [Pick N Pack Mobile App](https://knowledgebase.jhspecialty.com/pick-n-pack-mobile-app?hsLang=en)
- [MOCE Professional Plan Resources](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#main-content)

    - [General Knowledge](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#general-knowledge)
    - [Custom Products](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#custom-products)
    - [BOPIS Articles](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#bopis-articles)
    - [Training](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#training)
    - [ECi POS](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#eci-pos)
    - [Epicor POS](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#epicor-pos)
    - [TransAct POS](https://knowledgebase.jhspecialty.com/moce-professional-plan-resources?hsLang=en#transact-pos)
- [New Features](https://knowledgebase.jhspecialty.com/new-features?hsLang=en)
- [MOCE - Onboarding](https://knowledgebase.jhspecialty.com/moce-onboarding?hsLang=en)
- [oDash New Features](https://knowledgebase.jhspecialty.com/odash-new-features?hsLang=en)
- [MOCE Information](https://knowledgebase.jhspecialty.com/moce-information?hsLang=en#main-content)

    - [Brand Pages](https://knowledgebase.jhspecialty.com/moce-information?hsLang=en#brand-pages)
- [MOCE Updates](https://knowledgebase.jhspecialty.com/moce-updates?hsLang=en)
- [Solutions to Scale](https://knowledgebase.jhspecialty.com/solutions-to-scale?hsLang=en)
- [Internal](https://knowledgebase.jhspecialty.com/internal?hsLang=en)

- [MOCE Knowledgebase](https://jhspecialty-2745682.hs-sites.com/blog)

[![Chill listening crop-3](https://knowledgebase.jhspecialty.com/hs-fs/hubfs/moceLogo_black-2.png?width=75&height=24&name=moceLogo_black-2.png "Chill listening crop-3")](http://jhspecialty.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, JH Specialty, Inc.